Fm885 Privacy Policy – Malaysian User Data Protection

1. Information We Collect

When you register or use the fm885 platform, we collect certain categories of information to ensure our services run properly and securely. The types of information collected are as follows:

Account information: Your full name, email address, phone number, date of birth, and password as provided when registering your fm885 account.
Payment information: Details of deposit and withdrawal transactions in MYR (RM), including the payment method used such as FPX or e-wallets. We do not store full card numbers — payment processing is handled through secure third-party providers.
Device and browser information: Device type, operating system, IP address, browser type, and screen resolution. This data is collected automatically to ensure the platform functions correctly on your device.
Usage data: Pages you visit, session duration, games played, and actions taken within the platform. This helps us improve the overall user experience.
Cookies and tracking technologies: We use session cookies and preference cookies to store your login settings and language preferences. Further details are explained in the cookies section below.

Fm885 only collects information necessary for platform operations and does not request data that is irrelevant to the services provided.

2. How Your Information Is Used

Information collected by fm885 is used exclusively for the following purposes:

Verifying identity and managing user accounts, including login, account security, and password recovery.
Processing deposits and withdrawals in MYR and maintaining transaction records for compliance and verification purposes.
Providing better customer support by understanding users' activity history and reported issues.
Sending important account notifications, terms updates, or platform changes to your registered email address.
Identifying and preventing fraudulent activity, multi-account usage, or any breach of our terms of service.
Improving platform features and interface based on aggregated, non-personally identifiable usage data.

Fm885 does not use your personal information for third-party marketing purposes without your prior consent.

3. Cookies and Tracking Technologies

The fm885 platform uses cookies — small text files stored on your device — to enhance the functionality and security of your session. The following types of cookies are used:

Session cookies: Used to maintain your login status as you browse the platform. These cookies are automatically deleted when you close your browser.
Preference cookies: Saves your preference settings, such as your interface language, so you don't have to reconfigure them each time.
Security cookies: Helps detect suspicious access and protects your account from unauthorised login attempts.

You can manage or block cookies through your browser settings. However, blocking certain cookies may affect platform functionality, including the ability to log in. fm885 does not use third-party cookies for advertising purposes.

4. Data Storage, Security and Third-Party Sharing

Storage and Security

All personal data collected by fm885 is stored on servers protected with industry-standard encryption. Access to user personal data is restricted to staff who require it solely to perform their operational duties. fm885 uses SSL protocols to ensure all data transmitted between your device and our servers cannot be intercepted by third parties.

We retain account and transaction data for as long as your account remains active. After an account is closed, data may be kept for a period determined by applicable legal and compliance requirements in Malaysia.

Third-Party Sharing

Fm885 does not sell, rent, or disclose your personal information to third parties for commercial purposes. Information is only shared in the following limited circumstances:

Payment service providers that process transactions in RM on our behalf — they are bound by strict confidentiality agreements.
Regulatory authorities or law enforcement agencies when required under applicable Malaysian law.
In the event of a business merger or acquisition, users will be notified in advance.

5. Your Rights as a User and How to Contact Us

Right to Access, Correction and Deletion

As an fm885 user, you have the following rights regarding your personal data:

Right to access: You may request a copy of the personal information we hold about you at any time through fm885's official support channels.
Right to correction: If the information we hold is inaccurate or out of date, you have the right to request a correction. You may also update certain details directly through the account settings within the platform.
Right to deletion: You may request the deletion of your account and personal data. We will process such requests in accordance with applicable legal requirements. Financial transaction data may need to be retained for a specified period under Malaysian law.
Right to withdraw consent: If you have given consent for any optional data use, you may withdraw that consent at any time.

Policy Updates & Contact Us

Fm885 reserves the right to update this Privacy Policy from time to time. Any material changes will be communicated via your registered email or an in-platform notice. Continued use of the platform after changes take effect will be considered acceptance of the updated policy.

For any enquiries, data access requests, or privacy-related complaints, please contact the fm885 team at: [email protected]

You may also refer to FAQ section us for general information about the platform. For account-related enquiries, log in via Login page or use the in-platform support channels.

Fm885 Privacy Policy – How We Protect Your Personal Information